Notifications, tracking, deadlines & reminders

Submission notifications

When a vendor submits, the person who sent the quote is notified — in the notification bell and center, and as a pop-up at the bottom of the screen no matter what page they're on. The notification deep-links straight to the quote.

Sent & Seen tracking (the quote list)

• Sent column — the date the quote went out, with a "by {name}" line showing who sent it.

• Seen column — the date and time a vendor opened the request email. For multi-vendor quotes it also shows how many of the vendors have opened it.

How "Seen" works: it relies on the vendor's email client loading images (a tiny tracking pixel in the email). Most do this automatically, but some block images — so a blank "Seen" doesn't prove they didn't read it. Once a vendor opens their response page or submits, their status advances regardless of the pixel.

Deadlines & automatic reminders

If you set a respond-by date and leave reminders on, Workroom automatically nudges vendors who haven't responded as the deadline approaches. Reminders are gentle and throttled — at most one per vendor per ~20 hours, up to three total, only within roughly three days before through five days after the deadline. Vendors who've already responded are never nudged.