Creating a retainer

Written By Timothy Murenzi

Last updated About 3 hours ago

  1. Go to the project's Finances → Retainers tab and click Request Retainer (or, from Finances → Retainers studio page, click Add Retainer and pick the Project — required there since no project is preselected).

  2. In the Request retainer modal, choose the Retainer type: Products, Services, Split, or General.

  3. Enter the amount:

    • Products / Services / General → one Retainer amount field.

    • Split → two fields, Products amount and Services amount.

  4. (Optional) Add Internal notes — visible to your studio only, never to the client.

  5. Click Open Invoice. Workroom creates the retainer's backing invoice (as a Draft) and drops you straight into the invoice editor.

At this point the retainer exists with a status of Open, but no money has been received yet — the invoice still has to be paid.