Everything WorkPay

Overview

Every WorkPay application is checked three ways: the people who own the business, the business itself, and the money it moves. An application is held ("pended") when one of those checks can't be completed from what was sent. Sending the full packet below up front lets underwriting finish in one pass.

The packet

Government ID — every owner and the control person

A clear colour photo of the front and back of a driver licence or state ID for each person owning 25% or more, plus the person who controls the business. This verifies identity and beneficial ownership and is used for watchlist screening.

Articles of Incorporation or Organization

The state-filed formation document. It proves the business exists and confirms its exact legal name, entity type and state.

IRS EIN confirmation

Your SS-4 confirmation, CP 575 or 147C letter showing the EIN and legal name. This prevents EIN/name mismatches and keeps 1099-K reporting accurate.

Four months of business bank statements

The four most recent monthly statements for the operating account, all pages. They show operating cash flow and that the payout account belongs to the business — this is what supports higher volume requests.

Prior processing statements (if you have them)

Two or three recent statements from a previous card processor. They're the strongest evidence for volume, ticket size and chargeback history.

Where it goes

Upload documents in the Banking and Documents step of the application (Settings → Studio → Integrations → WorkPay → Apply for WorkPay).

The best path to a no-pend approval

• Check that the legal name, address, ownership percentages and EIN read the same on the ID, formation document, EIN letter and bank statements.

• Have the application completed by the person with controlling authority.

• Send any document that can't be uploaded to the underwriting email you're given, not through chat.

Related articles

• Setting Up WorkPay